Website Privacy Policy

Last updated: January 20, 2026

This Website Privacy Policy describes how Panacea Care LLC, the owner and operator of the PanaceaCare™ platform (“PanaceaCare,” “we,” “us,” or “our”), collects, uses, discloses, and protects information collected through our public website and related online services (collectively, the “Website”).

This policy applies only to information collected through the Website. It does not apply to health information collected during the provision of medical or telehealth services, which is governed by our HIPAA Privacy Notice and applicable healthcare laws.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA / CPRA).

Please review our California Privacy Rights Notice for more information about your rights and how to exercise them (at link the California opt out here)

1. Scope of This Policy

This Website Privacy Policy governs information collected when you:

Visit or browse the Website
Submit forms or inquiries
Subscribe to communications
Interact with Website features

It does not apply to information collected offline, through clinical encounters, or through patient portals governed by separate agreements and notices.

2. Information We Collect

2.1 Information You Provide Voluntarily

We collect information you voluntarily provide, including when you:

Complete a contact or inquiry form
Subscribe to newsletters or updates
Request information about services
Begin (but do not complete) an intake or registration process

This information may include:

Name
Email address
Phone number
General, non-clinical information you choose to provide

You may browse the Website without providing personal information, although certain features may be unavailable.

2.2 Information Collected Automatically

When you access the Website, we automatically collect certain technical and usage information, including:

IP address
Browser type and version
Device type and operating system
Pages visited and interaction data
Referring and exit URLs
Date and time of access

This information is used, where reasonably practicable, in aggregated or de-identified form to operate and improve the Website.

3. How We Use Information

We use Website-collected information for the following purposes:

To respond to inquiries and requests
To communicate with you about services or updates you requested
To personalize Website content and user experience
To operate, maintain, and improve the Website
To analyze usage trends and Website performance
To protect the security and integrity of the Website
To comply with legal and regulatory obligations

If you subscribe to emails, you may receive periodic communications from PanaceaCare. You may opt out of non-transactional emails at any time using the unsubscribe instructions provided.

4. Cookies and Similar Technologies

4.1 Cookies

Cookies are small data files stored on your device through your browser. We use cookies to:

Enable Website functionality
Remember user preferences
Understand Website traffic and usage patterns
Improve Website performance and content

You may control cookies through your browser settings. Disabling cookies may limit certain Website features.

4.2 Analytics and Service Providers

We may use third-party analytics and technology providers to help us understand how the Website is used and to improve its performance. These providers process information on our behalf and are contractually restricted from using it for their own purposes.

5. How We Share Information

We do not sell or rent your personal information.

We may share information in the following circumstances:

With service providers who assist in operating the Website, subject to confidentiality and security obligations
To comply with applicable laws, regulations, legal processes, or governmental requests
To enforce our Terms and Conditions or other policies
To protect the rights, safety, or property of PanaceaCare, our users, or others

We may share aggregated or de-identified information that does not reasonably identify you for analytics or business purposes.

6. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect Website-collected information against unauthorized access, disclosure, alteration, or destruction.

No method of Internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain information collected through the Website only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Choices

You may:

Opt out of non-essential email communications
Control cookies through browser settings
Contact us to request access to or correction of information you have submitted through the Website, subject to legal and operational limitations

Requests may be denied where required or permitted by law.

9. Children’s Privacy

The Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Third-Party Websites

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. Your interactions with third-party websites are governed by their own privacy policies.

11. Your Consent

By using the Website, you consent to the collection, use, and disclosure of information as described in this Website Privacy Policy.

12. Changes to This Policy

We may update this Website Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Website Privacy Policy or our Website privacy practices, contact us at:

Panacea Care LLC
Operator of the PanaceaCare™ platform
1 E Broad Street Ste 130
Bethlehem, PA 18018
United States

Email: care@panaceacare.health
Phone: +1-484-524-2636