HIPAA Privacy Notice
Last updated: January 20, 2026
Our Commitment to Your Privacy
Panacea Care LLC, the owner and operator of the PanaceaCare™ platform (“PanaceaCare,” “we,” “us,” or “our”), is committed to protecting the privacy and security of your health information. We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and applicable state privacy laws. This Notice explains how we may use and disclose your Protected Health Information and describes your rights regarding that information.
Breach Notification
We are required by law to notify you if a breach occurs that may have compromised the privacy or security of your Protected Health Information.
What Information Is Protected
Protected Health Information (PHI) includes information that can identify you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.
How We May Use and Share Your Information
We may use and disclose your PHI without your written authorization for the following purposes:
Treatment
To provide, coordinate, or manage your healthcare, including communication among clinicians, pharmacies, laboratories, and other healthcare providers involved in your care.
Payment
To bill for services, verify coverage, process claims, and manage payment-related activities.
Healthcare Operations
To operate and improve our services, including quality improvement, training, compliance, auditing, and business operations.
Health Information Exchanges
When permitted by law, we may share your information through secure electronic networks to support continuity and coordination of care.
Legal and Regulatory Requirements
When required by law, including public health reporting, audits, investigations, or law enforcement requests.
Uses Requiring Your Authorization
Certain uses of your PHI require your written authorization, including most marketing activities and any use not described in this Notice. You may revoke your authorization at any time in writing, except where we have already relied on it.
How We Protect Your Information
We safeguard your information by:
- Limiting access to PHI to authorized personnel
- Using administrative, technical, and physical security measures
- Training our workforce on privacy and security requirements
- Requiring HIPAA-compliant agreements with service providers
Your Rights
You have the right to:
- Access and receive a copy of your PHI
- Request corrections to your PHI
- Request limits on certain uses or disclosures
- Request confidential communications
- Receive an accounting of disclosures
- Obtain a copy of this Notice at any time
To exercise these rights, contact us using the information below.
Complaints
You may file a complaint if you believe your privacy rights have been violated. You will not be retaliated against for filing a complaint. You may file a complaint with Panacea Care LLC using the contact information below, or with the U.S. Department of Health and Human Services at: www.hhs.gov/ocr/privacy/hipaa/complaints
Changes to This Notice
We may update this Notice from time to time. Any changes will be posted on this page with an updated effective date and will apply to both existing and future information.
Contact Information
If you have questions about this Notice or your privacy rights, contact us:
Email:
care@panaceacare.health
Phone: +1-484-524-2636
Mail:
Panacea Care LLC
Operator of the PanaceaCare™ platform
1 E Broad Street Ste 130
Bethlehem, PA 18018
United States
HIPAA Authorization Form
This authorization allows PanaceaCare to use or disclose your Protected Health Information as described below.
Authorization to Use and Disclose Health Information
By signing or electronically accepting this Authorization, you allow PanaceaCare to use and disclose your Protected Health Information for purposes related to your care, coordination of services, payment, healthcare operations, and secure electronic communication.
Information Covered
This authorization applies to health information related to your medical history, diagnoses, treatment plans, prescriptions, clinical notes, and related healthcare services provided through PanaceaCare.
Parties Authorized to Receive Information
Your information may be shared with healthcare providers, pharmacies, laboratories, care coordinators, and technology partners involved in delivering or supporting your care, as permitted by law.
Purpose of Disclosure
The purpose of this disclosure is to provide telehealth services, coordinate care, process payments, support platform operations, and comply with legal and regulatory obligations.
Your Rights
- You may revoke this authorization at any time by contacting PanaceaCare in writing.
- Revocation will not affect actions already taken based on this authorization.
- You are not required to sign this authorization to receive emergency care, but certain services may depend on your consent.
Expiration
Unless revoked earlier, this authorization remains valid for as long as you maintain an active account with PanaceaCare, or until it otherwise expires as required by applicable law.
Contact Information
If you have questions about this Authorization or your privacy rights, contact:
Email:
care@panaceacare.health
Phone: +1-484-524-2636
Mail:
Panacea Care LLC
Operator of the PanaceaCare™ platform
1 E Broad Street Ste 130
Bethlehem, PA 18018
United States